How do I register? You can register for by clicking on the appropriate icon for new accounts or existing accounts. The online registration will guide you through all the electronic paperwork and prompt you to input your information, including when your child will be starting before and/or after care, what site, and how many days a week they will be attending (including an option for per diem).
Is there a cost to register? There is a non-refundable $50 registration fee per child to register for programs each year.
Do I need to re-register my child every year? Yes, every school year you MUST re-register your child and pay the non-refundable $50 registration fee per child. Registrations do not carry over from year to year. We cannot accept children at the before and after care sites if they are not registered for the current school year.
How do I know if you've received my child's registration? Once you've completed the online registration, you'll receive an e-mail confirmation of your child's enrollment.
How do I know if there are still spots to register? Registration for programs is open and ongoing throughout the school year, unless otherwise noted. However, please be advised that there is a deadline to register if you need your child to begin on the first day of school.
How soon after I register can my child begin attending? We require a 48 hour time period between the time of registration and when your child may begin attending the program so that we can complete your account and update the Program Directors and Site Supervisors on your child's attendance.
What if my child has a medical issue, an allergy, or a behavioral need? If your child has a medical issue or allergy, you must download and complete the medication consent forms. Due to the serious nature of medical issues and allergies, the forms MUST be completed and all medication MUST be provided to our office for review PRIOR to your child attending. Because our programs happen before and after the school bell, we do not have access to any school nurse's office for any general medication or any medication that you have supplied to the school for use during school hours, therefore an additional set of medication must be handed over to your particular Site Supervisor. Once medication and the accompanying forms are submitted to our office, we will provide them to the particular site.
If you indicated on your child’s registration form that they are receiving behavioral-related services or have a special behavioral need, you MUST fill out an individual health care plan for your child prior to the start of the program so that our program staff is aware and can better meet your and your child’s needs to ensure safe, positive experiences during the school year.
What do I do in the event of a custody issue? If there are any custody issues or orders of protection in place concerning your child that we need to be aware of, you must indicate this on the appropriate section of the registration form and attach a copy of the court order. Any custody paperwork MUST be on file BEFORE your child starts the program.
Can my child eat in your programs? Yes! Children can bring their own breakfast in the mornings or purchase breakfast at school. A snack break is made available in the afternoons in all programs. Please send in a snack with your child each day, as we only keep snacks on hand for emergencies or if your child forgets to bring one. Any food allergy information will be communicated with you so that you are aware what is not allowed in the program for the health and safety of any children with allergies. We kindly ask that you do not send in glass bottles or snacks that contains nuts.
How do you determine the monthly rates? Our monthly rates are based on the full 10 month school calendar year in each district, meaning the rates have already taken into account school holidays, closings, and recesses. No adjustments are made for school closings either planned or unplanned, nor are adjustments made for absent days.
I can't afford the monthly rates, can you negotiate them? Unfortunately, we cannot negotiate the monthly rates, but we do have limited financial assistance that you can apply for. Once the forms are completed and you have submitted the paperwork along with the required documents, they will be sent to our Scholarship Committee for review. There are a limited number of scholarships ranging from 25% to 75%. Please contact our office at 631-744-0207.
Is there a discount for multiple children? Yes, we offer a 10% sibling discount off the individual rate of the 2nd child and any additional siblings thereafter. The first child registered will be billed at the full rate. To add additional children to your account, please call our main office at 631-744-0207.
What is the difference between registering for a certain number of days vs. registering per diem? At the time of registration, you will be prompted to complete your child's expected attendance schedule. We offer the flexibility of attending before and/or after care 2, 3, 4, or 5 days a week, as well as a per diem option. By registering for any set number of days per week, you will be charged the corresponding monthly rate, regardless of how many days your child actually attends. Per diem days are for single use. If you register as per diem, you are not committing to a set number of days; rather you are registering with the option of having before or after care should you occasionally need it at your convenience or in the event of an emergency. Per diem days must be pre-purchased in increments of 5 or 10 time slots which you can use for before or after care at a fee of $28.00 each. Per diem days are non-refundable. They can be used at any time of the school year for per diem only and cannot be rolled over to the next school year (cannot be used for school breaks, extended care days, etc.). Please call the office to set up your per diem card and to add days to your card thereafter.
Please note that because per diem charges are generally more expensive, we recommend that you evaluate the cost effectiveness of your child's schedule if you notice you are using the per diem option frequently.
How do I change my child's attendance schedule? Please call the office to make any changes to your child's schedule. Schedule changes will go into effect immediately when adding days to your schedule. If you are decreasing days on your schedule, changes will not go into effect until the following billing cycle. It is imperative to let your child’s teacher know of any changes to their schedule so that they are not sent home on the bus if they are expected at the program that day.
What if I need to switch or add days to my child's schedule at the last minute? If your child is already registered, but you need to change or add days in a particular week on short notice, please call the office. If you are sending your child to after care on a day that they are not usually signed up for, you MUST send them to school with a note, e-mail their teacher, and/or call their school's main office to let them know they are not to take the bus home that day and instead go to after care. If your child attends any additional days than what is noted on your account, you will be charged the per diem rate for those days.
Will I still be charged for days that my child didn't attend? If there are any unused days (days that your child was signed up for but didn't attend), you will still be charged the monthly rate for the schedule you registered for. Because the monthly rate is already calculated to take into consideration school closings, holidays, and recesses, we do not make adjustments for school closings either planned or unplanned, nor are adjustments made for absent days.
I don't need child care anymore. Do I need to do anything? Yes, you need to call the office at 631-744-0207 and let us know that you no longer need child care or drop-in and the date from which that cancellation is effective. You will still incur the monthly charges even if your child is no longer attending unless we have it on file.
I only need child care for an hour. Is there an hourly or discounted rate? No, there is no hourly or discounted rate for child care.
Can I get makeup days? No, we do not offer makeup days.
What happens if there is inclement weather and school closes early? If the schools implement an early dismissal due to weather conditions, there is no after care available for that day. The school will notify you to find out what the alternative dismissal plan for your child is (whether they will be picked up at the early dismissal time or if they will be taking the bus home). It is your responsibility to ensure that your child has someone either picking them up at school or picking them up from the bus stop.
How does before care work if there is a two hour delay in the morning? Currently, if there is a two hour delay in the morning due to inclement weather, only the Rocky Point School District is still open for before care but operating on the same two hour delay. For example, if the program regularly begins at 6:45am, it would begin at 8:45am. Before care is NOT open in the Mount Sinai and Shoreham-Wading River School Districts when schools are on a two hour delay.
Do you offer extended after care past 6:00pm? No, after care and drop-in for all districts ends at 6:00pm. If your child is not picked up on time, a $15.00 late fee will be added to your account for every 15 minutes you are late, rounded up to the nearest 15 minute interval. The late pickup fee applies to each child at each site. Late pick up fees must be paid on site and apply to all program participants, including those on scholarship and DSS. You must also call the site in case of any emergencies. Please make every effort to be on time.
How does billing and payment work? Every parent/guardian must have a credit card or bank account on file and fill out the Tuition Express Automated Payment Processing Form.Please be advised that when registering through Procare, there is an option to save your card to your account. This does NOT enroll you in monthly recurring billing; this option saves your card for future payments made through your portal. If you wish to be on autopay, you must download and complete the processing form or call the office to request the link.
Billing for the school year will be done via e-mail. Every registration application must contain an accurate email address for this purpose. Billing is done on the 1st of the month for the current month. If you do not receive an email invoice, please contact the office to ensure that we have the correct email address on file; you are still responsible for payments.
Payments are due by the 7th of the month and can be made by personal check, money order, cash, Visa, MasterCard, AMEX, or Discover. If paying by cash, the exact amount is required. Any returned checks will be charged a $20 bank fee, and all future payments must be made by cash, money order, or card. Please make checks payable to North Shore Youth Council, P.O. Box 1286, Rocky Point, NY 11778, or in person at our office in the portables on the grounds of the Joseph. A. Edgar School in Rocky Point. Credit card payments can be made by paying through the link attached to your statement or through your account. If your card declines, you will be charged a $20 fee. Any payments that are not received by the 7th of the month will be automatically charged to the card/account on file. Any payment received after the 7th of each month will be subject to a $20 late fee. If your account reaches a two-month unpaid balance, your child will be suspended from the program until the full balance is paid. For the month of June, if payment is not received in our office by the 15th of that month, your child will be in danger of suspension from the program until payment in full is made along with any late payment fees that are due. If you request to place your account on a “recurring credit card basis,” we will charge your card automatically on or around the 7th of the month.
If the 1st or the 7th of the month fall on a weekend, billing will take place on the nearest business day. Specific dates will be included in the monthly invoice email.